Before you book

Booking conditions

Last updated: 6 November 2026

What you need to know before you book, and what we commit to on our side.

Booking

Bookings are made directly on this site, by telephone, or through the platforms where the house is listed. A booking becomes firm once the deposit is received.

Deposit

30% of the price of the stay, requested at booking.

Balance

70% of the price of the stay, charged three days before arrival.

Tourist tax

Charged in addition to the price of the stay.

Cancelling or changing

The conditions depend on the accommodation.

Luna and Nina Suites

Free cancellation up to 24 hours before arrival: the deposit is refunded in full. After that, the first night is due.

Whole villa

Free cancellation up to 5 days before arrival: the deposit is refunded in full. After that, the first night and half of the following nights are due.

We recommend taking out cancellation insurance if your trip involves significant costs.

Arriving, leaving

Arrival

From 4pm, until 11pm. Please let us know your time in advance.

Departure

Between 7am and 10am. Until 11am for the Luna suite.

A late departure is sometimes possible depending on the day's arrivals. Just ask.

The house

• Children: the house welcomes children from the age of 12. We have no extra beds.
• Pets: they are not allowed.
• Smoking: the house is entirely non-smoking, indoors and in the suites.
• Parties and events: they are not permitted as part of a guest-house stay. To entertain, see the private hire of the villa or of the table.
• Capacity: two people per suite, four for the whole villa. These numbers cannot be exceeded.
• CCTV: the outdoor approaches are under surveillance. No private space is filmed.

What is included

• Daily housekeeping, for the suites
• Wi-Fi throughout the house
• The private car park on site
• Access to the pool, the sun loungers and the towels
• The concierge service, for the suites: advice, bookings, organising your stay

At extra cost

• Breakfast, €25 per person, for the suites
• The picnic basket, on request, for the villa
• Villa cleaning, €50 per visit
• The chef's table, by reservation
• Massages, arranged on site, from €80
• Ironing and laundry

Liability

We do everything we can to make your stay go well. We cannot be held responsible for belongings left unattended, nor for damage resulting from careless use of the facilities, in particular the pool, which is unsupervised.

A dispute

If something goes wrong, let us talk first: most situations are settled directly. Failing that, you can refer the matter free of charge to a consumer mediator.